At Sumcall, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, company)
Call recordings and transcripts you upload or connect via integrations
Usage data and analytics
Communication preferences

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and transcribe your call recordings
Generate summaries and sync with your connected tools
Send you technical notices and support messages
Respond to your comments and questions

Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. We use secure cloud infrastructure and regularly audit our security practices.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

Third-Party Services

We use third-party services to provide our platform, including cloud hosting, AI transcription, and payment processing. These services have their own privacy policies and handle data according to their terms.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@sumcall.com